Did you know that CCC students have access to 24-hour on-demand telehealth support? Just use TimelyCare to access non-emergency medical and mental telehealth care from doctors, nurse practitioners, counselors, and other licensed health care professionals.
If your situation is life-threatening, call 911 or go to the nearest emergency room.
What is TimelyCare?
All current CCC students have free immediate access to medical and mental health support through TimelyCare, a virtual health and wellbeing program. Whether under the weather, anxious, overwhelmed, or feeling down, you will be able to connect with a licensed provider from your smartphone or any web-enabled device.
What can I use TimelyCare for?
- Medical: 24/7, on-demand access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies, and more
- Scheduled Medical: scheduled options to speak to a medical provider
- TalkNow: 24/7, on-demand access to a mental health professional to talk about anything at anytime
- Scheduled Counseling: scheduled options to speak to a licensed counselor of your choice
- Group Sessions: Weekly Guided Meditation and Yoga Group Sessions, plus specialized discussions throughout the year
Who can use TimelyCare?
The TimelyCare telehealth service is available for all currently enrolled CCC students.
Is my personal information confidential and private?
Yes, student privacy is protected as it would be by any other health care facility, as outlined in the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). TimelyMD privacy statement.
How can I access TimelyMD?
To register for TimelyMD services follow these steps:
- Visit the TimelyCare homepage or download the app.
- Select the “Sign In” button at the top.
- Sign up using your first and last name as they appear on your student ID, your date of birth and your .edu school email address to verify account eligibility.
- Create your password.
- Agree to Terms and Conditions.
- Select the “Sign Up” button.
Other Mental Health Resources
If your situation is life-threatening, call 911 or go to the nearest emergency room.
Contra Costa College offers free counseling for students. Our counselors are here to help navigate transitions and challenges you may experience such as depression, anxiety, trouble sleeping, or anything else that may be bothering you all in a confidential and safe environment.
To get connected with a wellness counselor, fill out this referral form. If you have any additional questions, please email wellness@contracosta.edu or call 510.215.4796.
If your situation is NOT life-threatening, but urgent and you need to talk to someone immediately, contact 211 or the Contra Costa Crisis Center at 800.833.2900. You can also text HOPE to 20121.
Contact
For additional information or questions please email wellness@contracosta.edu